Tag: American Express

Free Download: The Value of Incredible Customer Service

Free Download: The Value of Incredible Customer Service

| November 28, 2011 | Reply

Here's an awesome Customer Service survey by American Express. In summary, customers will pay more for incredible customer service, yet companies fail to deliver it. Download American Express Cust Service Survey

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Escape from your cubicle and start your own company

Escape from your cubicle and start your own company

| May 6, 2009 | Reply

Here is a great interview between Guy Kawasaki and Pamela Slim I found on American Express OPEN forum. It's worth reading by anyone fed up with being a cog in the wheel. There is no better time to start a business than now. Big companies are laying off people, the cost of acquisition is dropping […]

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