Tag: Education and Training

Free Download: The Value of Incredible Customer Service

Free Download: The Value of Incredible Customer Service

| November 28, 2011 | Reply

Here's an awesome Customer Service survey by American Express. In summary, customers will pay more for incredible customer service, yet companies fail to deliver it. Download American Express Cust Service Survey

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Brian Tracy Seminar Taught Me How To Delegate Effectively

Brian Tracy Seminar Taught Me How To Delegate Effectively

| March 21, 2010 | Reply

I attended a 3-day workshop with business coaching expert, Brian Tracy. I learned a lot, including this tip on time management – a necessary leadership skill for any entrepreneur.

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