Tag: interviewing

Customer Support Interview Tips

Customer Support Interview Tips

| December 6, 2012 | Reply

Diane Smith is the Senior Director of Customer Service and Experience for TakeLessons. She has over 20 years in customer service with Southwest Airlines and Jet Blue and led a team of over 1,600 customer support representatives. In this interview, Diane gives some customer service interviewing tips and a description of the STAR method of […]

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